We want you to be fully satisfied with your purchase. If for any reason you are not happy with your bag, you may request a return within 14 days of receiving your order. To be eligible, the item must be unused, in its original condition, and returned with all original packaging and tags intact. Customers are responsible for return shipping costs unless the item received is defective or incorrect. Please contact our customer service team before sending any return to ensure proper processing.
Once your returned item is received and inspected, we will notify you regarding the status of your refund. If approved, the refund will be processed to your original method of payment within 7–10 business days. Please note that original shipping fees are non-refundable. In case of damaged or defective products, we are committed to offering a replacement or full refund at no additional cost.
